Intensive Behavior Intervention Consultants (IBIC) is a small organization; imputable to its size and funding the management has not fully adoptive the principles of total quality management. At IBIC there is not an official mission statement with a mass and goals that are printed and posted. This is the first off indicator that an improvement in the quality structure would expediency the comp whatever. If the mission, vision and goals are not clear and readily genial to the staff then it is hard to have a adhesive effort of improvement which is the crux for total quality management.
In an search to search out my organizations goals I sent an email to the world power manager, the response indicated that there was not a specific vision but rather an assumed objective to admirer our clients gather their individual goals and promote independence from our services. Each individual behavioural therapist has daily, monthly and case objectives that are measured and charted exploitation an electronic data system. Each month the goals are compared to office progress and highlight areas of improvement. The charts help to determine what actions, activities or measure of day trigger the clients crisis behavior in an effort to help the therapist customize a treatment plan for the client.
This work at of objects, measurements and reorganization show that IBIC is concerned with each clients specific goals and situation. The observe practices of IBIC are also a demonstration that some of the TQM principles are in practice.
IBIC has a long way to improve its TQM practices. In comparison to some of the other companies that have perfected the concepts, IBIC has ofttimes room for improvement. At any size and within any industry basic TQM principles can be cultivated into the strategic plan for an organization. All for-profit businesses can make continual improvements,
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