Demings 14 points of Management 1. Create constancy of think for the profit of production and service. The organization should think hard about future, development both plan and methods to stay in military control. Establishing constancy of purpose means * Innovation * Put resources into research and education * Continuous expediency in product and service * Invest in maintenance of equipment, furniture and fixtures 2. Adopt in the buff philosophy. You should not ask your customers to pay for your defects and delays 3. Cease dependency on mass Inspection. Quality comes not from inspection but from improvement of the process i.e. Right at basic time. If products are of lavishly quality then there should not be a need of inspection. Therefore inspection of finished goods means besides a rework. The problem can be eliminated at first stage then it is possible that the final product entrust be defect free. 4. End the practice of awarding business on price tags alone. Price has no meaning without a measure of the quality being purchased. 5. Improve constantly and ever the system of production and service Improvement is not a old process.
To ensure whether a firm is improving or not ask following questions: * Is the firm doing better than a socio-economic class ago * Is marketing more effective * Whether customer satisfaction has increased * Whether pride and feat of employees has improved 6. Institute training and Retraining Employees should be trained different spate of skills for different jobs. 7. Institute Leadership Leadership is the job of management. Leadership has to aid people do their jobs better and has to take responsibility for their advantage and failure. 8. Drive out Fear People are afraid of * Losing their raises and promotions * in the alto take aimher assignments * Superiors threats * Admitting mistakes Therefore workers should feel secure so that they will come up with innovative ideas,... If you want to get a full essay, order it on our website:
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